BSBWOR502 Lead and Manage Team Effectiveness Assessment Task 2- Project Project A You received an email from Nancy Tooket, managing director of retail operations. Subject: improving team effectiveness ● Business Plan One strategy I would like to implement is to improve team effectiveness at the retail outlet level. We are aware that there are several large and small chains of retail store outlets. which is why we spent time and resources to conduct a thorough feasibility studies and market survey so as to be well positioned to favorably compete with all our competitors. We will ensure that we hold ourselves accountable to the highest standards by meeting our customers’ needs precisely and completely whenever they patronize our products. We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our customers. ● Objectives ★ To improve team effectiveness. ★ To improve our leadership skills. ★ To learn what is working. ★ To manage the effectiveness of teams. ● Roles and Responsibilities ★ Responsible for providing direction for the business ★ Evaluates the success of the organization ★ Controls the sales floor inventory ★ Ensures that goods and products are properly arranged ★ Supervises the entire sales staff and workforce ★ Any other duty as assigned by the CEO ★ Manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones ★ Handles all financial transaction on behalf of the company ● Organization operational plan Improve team effectiveness at the retail outlet level. Manage the effectiveness of teams through the implementation of our current operational plan. ● Our Business Structure We will ensure that we hire people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stakeholders (the
owners, workforce, and customers). As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of ten years or more. In view of that, we have decided to hire qualified and competent hands to occupy the following positions; ● Chief Executive Officer (Owner) ★ Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
- Fall '16
- team members