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Best Practices of ERP Implementation - BEST PRACTICES OF...

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BEST PRACTICES OF ERP IMPLEMENTATIONA PaperSubmitted to the Graduate Facultyof theNorth Dakota State Universityof Agriculture and Applied ScienceByRahul PuriIn Partial Fulfillment of the Requirementsfor the Degree ofMASTER OF SCIENCEMajor Department:Software EngineeringNovember 2014Fargo, North Dakota
North Dakota State UniversityGraduate SchoolTitleBest Practices Of ERP ImplementationByRahul PuriThe Supervisory Committee certifies that thisdisquisitioncomplies withNorth Dakota State University’s regulations and meets the accepted standardsfor the degree ofMASTER OF SCIENCESUPERVISORY COMMITTEE:Dr.Kenneth MagelChairDr. Kendall NygardDr. Limin ZhangApproved:11/20/2014Dr. Brian M. SlatorDateDepartment Chair
iiiABSTRACTToday Enterprise Resource Planning (ERP) has become a fundamental necessity for theorganization. It serves many functional areas and many industries in an integrated fashion, tryingto automate operations from inventory control, supply chain management, sales support,manufacturing production as well as scheduling, financial accounting and cost accounting,customer relationship management and human resources.However, successful implementation and deployment of ERP systems is a challengingtask which when not executed successfully will not serve the purpose for which it is beingimplemented. The objective of the study is to examine and analyze the best practices that have tobe adopted while implementing ERP. The scope of this research is to focus the best practices andtheir subsets for implementing ERP in any organization and to highlight important steps thatshould be taken before and in the process of ERP implementation.
ivACKNOWLEDGEMENTSThis research would not have been possible without the constant support, motivation andguidance of Dr. Kenneth Magel. He has been an extremely invaluable resource during my entireMasters Degree program.I would also like to thank my committee members Dr. Kendall Nygard and Dr. LiminZhang for their time and support on my research. I am very thankful to the Computer ScienceDepartment, especially Stephaine Sculthorp and Carol Huber for their co-operation and help.Finally, I sincerely thank to my parents, family and specially my wife for theirunconditional support and encouragement.
vTABLE OF CONTENTSABSTRACT...................................................................................................................................iiiACKNOWLEDGEMENTS...........................................................................................................ivLIST OF ABBREVIATIONS.......................................................................................................viiCHAPTER 1. INTRODUCTION...................................................................................................1CHAPTER 2. LITERATURE REVIEW........................................................................................42.1. Making the Appropriate Decision for Moving Forward......................................................42.1.1. Gain Executive and Organizational Commitment.........................................................52.1.2. Ensure Proper Resource Commitment and Project Management.................................52.1.3. Identify the Value of Early Planning.............................................................................62.2. Define KPIs..........................................................................................................................62.2.1. Study Business Processes and Strategy to Acquire an ERP..........................................62.2.2. Analyze Application and Demonstrate the Solution.....................................................72.2.3. Negotiation and Planning..............................................................................................72.3. Measure ROI after Implementation......................................................................................72.3.1. Building a Comprehensive Business Case....................................................................82.4. Establish the Right Teams....................................................................................................82.4.1. Understanding the Processes Involved in Key Requirements of Business...................9

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Term
Spring
Professor
EllenS.Kramer
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