Chapter 16 Quiz.docx - Question 1 1.11111 out of 1.11111...

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Question 1 1.11111 out of 1.11111 points One of the dimensions of trustworthiness is __________, which is predictability in competence. Selected Answer: b. consisten cy Correct Answer: b. consisten cy Question 2 1.11111 out of 1.11111 points ________ is the process of attracting qualified candidates to apply for job openings. Selected Answer: c. Recruitin g Correct Answer: c. Recruitin g Question 3 1.11111 out of 1.11111 points The type of power that usually stems from the ability to impose negative outcomes on employees is ______. Selected Answer: a. coerciv e Correct Answer: a. coerciv e Question 4 1.11111 out of 1.11111 points Operant conditioning is another name for __________. Selected Answer: b. reinforcement theory Correct Answer: b. reinforcement theory Question 5 1.11111 out of 1.11111 points
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When your oral communication conflicts with your nonverbal communication, be aware that ___________. Selected Answer: a. people tend to give more weight to nonverbal than oral elements Correct Answer: a.
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