Unit 4 -Case Study (phong.nguyen2).doc - Six Sigma at 3M Inc Unit IV Case Study 1 Unit IV Case Study MBA6151 Operations Research By Nguyen Thanh Phong

Unit 4 -Case Study (phong.nguyen2).doc - Six Sigma at 3M...

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Six Sigma at 3M, Inc. – Unit IV Case Study1Unit IV – Case Study,MBA6151 Operations ResearchByNguyen Thanh Phong265052Student Location (Ho Chi Minh)ForDr. Betty RossMBA FacultyColumbia Southern UniversityUnit IV – Case Study – Six Sigma at 3M, Inc.3M is a Minnesota-based global innovation technology company which is known as a leader in product innovation and manufacturing of high products. W.James McNerney was elected to be the chairman and CEO of 3M in 2001. He has implemented Six Sigma strategy at 3M for continued growth, business development.The Six Sigma program brings for 3M some benefits, saving costs, however it also makes some risks in their bussiness. We will analyze more about how they be tracked and supported in the company. The integration of Six Sigma has supported 3M a lot of benefits through reducing its cost and waste. Through Six Sigma program, 3M can strengthen its organization, increase cashflow, increase sales, increase customer’s satisfaction and consolidate management system. The use of the Six Sigma has provided benefits in reducing the sales cycle, eliminating time, costs and reducing variability its supply chain. Under the Six sigma strategy, 3M has trained each employee to become better adept associated with the DMAIC improvement model. For this reason, it increased the productivity, staff’s morale and
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Unit IV – “Six Sigma at 3M, Inc “- Case Study2the efficiency for the 3M’s manufacture and service. It also focuses on creating value for customers so that customers’ satisfaction is increase with lower costs. As the results, shareholder’s trust and ability of investment calls also rise with the greatest returns for its investors.To be able to apply Six Sigma in 3M, it took a lot of time and cost to implement and train the entire staffs following this project in more than 60 countries. In addition, another
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