Ch 8 ENTERPRISE Applications Outline

Ch 8 ENTERPRISE Applications Outline - IS 3300 Chapter 8...

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IS 3300 Chapter 8 CHAPTER 8: ACHIEVEING OPERATIONAL EXCELLENCE & CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS ENTERPRISE SOFTWARE *Set of Integrated S/W Modules HOW ENTERPRISE SYSTEMS WORK Figure 8-1, p. 264 BENEFITS OF ENTERPRISE SYSTEMS *Management: Firm-Wide Knowledge-Based Management Processes, Support decision making *Technology: Unified Platform ENTERPRISE SYSTEM CHALLENGES *Daunting Implementation *Inflexibility *Realizing Strategic Value SUPPLY CHAIN *Network of Organizations & Processes for Procuring Raw Materials, Transforming Them Into *Upstream Supply Chain: Firm’s Suppliers, Suppliers’ Suppliers, Processes for Managing Relationships With Them *Downstream Supply Chain: Organizations & Processes Responsible for Delivering Products to Customers BUSINESS VALUE OF SUPPLY CHAIN MANAGEMENT *Match Supply to Demand *Reduce Inventory Levels *Improve Delivery Service *Speed Product Time to Market *Use Assets More Effectively *Reduced Supply Chain Costs Lead to Increased Profitability *Increased Sales SUPPLY CHAIN MANAGEMENT SYSTEMS Supply Chain Processes *Source: Processes That Procure Goods & Services Needed To Create A Specific Product Or Service *Make: Processes That Transform A Product Into A Finished State To Meet Planned Or Actual 1 of 4
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Demand *Deliver: Processes That Provide Finished Goods & Services To Meet Actual Or Planned
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Ch 8 ENTERPRISE Applications Outline - IS 3300 Chapter 8...

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