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Running head: APPLICATION: SYSTEMS THEORY1Application: Systems TheoryJennifer HuskinsonWalden UniversityInterprofessional Organizational and Systems LeadershipNURS 6053March 12, 2017
APPLICATION: SYSTEMS THEORY2Application: Systems TheoryHealthcare is a complex system composed of many defined subsystems that all interact with each other. Systems theory was developed to provide a common language and understanding of how it all works together in an organization (Marquis & Huston). Systems are described as open, with internal and external influences that create a cycle of information being exchanged in and out; or closed, meaning that they have constant components without flow of information in or out. Systems have subsystems, for the discussion of this paper; the nursing services delivery theory will be utilized to examine an internal subsystem of an open system approach .Nursing Services Delivery Theory (NSDT) examines the effectiveness and efficacy of administrative practices for nursing service delivery subsystems (Meyer & O’Brien-Pallas, 2010). It refers to the work of nurses in an organization and can be applied to a variety of settings. NSDT is made up of components that interact to influence the outcome of nursing services in a particular area (Meyer & O’Brien-Pallas, 2010). These components are described asinputs, throughputs, outputs, cycles of events and negative feedback. An identified area in an organization needing improvement using the NSDT in an open system will be examined in this paper. Identified Department and ProblemOvercrowding in emergency departments (ED) is a known issue. Across the country I am employed at a hospital that serves a disproportionally large volume of emergency department patients. The UCHealth Memorial Hospital ED is the busiest in the state of Colorado and 11 th highest volume ED in the country, despite the fact that the city only ranks as the 40thhighest by population ("population," n.d.). Wait times can be overwhelming, leading to frustrated patients