BP Diagramming.pdf - IS 300 Management Information Systems...

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Chapter 2 Instructor: Spiro Samonas, Ph.D. IS 300 Management Information Systems
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1. The Case of Uber 2. In-Class Assignment Today’s Class 2
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1 . The Case of Uber
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4 1. The Case of Uber
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5 1. The Case of Uber
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Visit and enter the following access code: C S U L B 1. The Case of Uber 6
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7 1. The Case of Uber Customer Uber Driver Uber Existing Customer? Yes No Share customer location/ search for ride Request to book a ride Ask customer to register Driver available? Yes Pick up customer No Inform customer that no cars are available Customer registers for an account Leave customer at destination Create invoice for driver and customer Driver account credit Customer payment method charged
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Additional aspects of the business process to consider: What if a customer’s payment method is not valid? Does the driver get paid anyway? Instant pay?
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  • Fall '09
  • Payment, English-language films, In-Class Assignment Feedback

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