MGT 101.pdf - 1 Question 1 Multiple Choice out of 1 points A group decision-making process which forbids negative feedback on any suggested alternative

MGT 101.pdf - 1 Question 1 Multiple Choice out of 1 points...

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Unformatted text preview: 1 Question 1 Multiple Choice out of 1 points A group decision-making process which forbids negative feedback on any suggested alternative by any group member until all members have presented alternatives is known as: Given Answer: brainstorming Correct Answer: brainstorming 1 Question 2 Multiple Choice out of 1 points The group decision-making process that increases the chances of equal participation and involves writing down individual ideas and presenting them orally to the group, followed by a group discussion and vote is known as: Given Answer: the Nominal Group technique Correct Answer: the Nominal Group technique 1 Question 3 Multiple Choice out of 1 points According to Chester Barnard, which of the following is NOT a means by which organizational problems are brought to the attention of managers? Given Answer: feedback from customers Correct Answer: feedback from customers Question 4 Multiple Choice A graphic decision-making tool used to evaluate decisions containing a series of steps is known as: 1 out of 1 points Given Answer: a decision tree Correct Answer: a decision tree 1 Question 5 Multiple Choice out of 1 points All of the following are advantages of group decision-making EXCEPT: Given Answer: the time required to make the decision Correct Answer: the time required to make the decision 1 Question 6 Multiple Choice out of 1 points The decision-making process is based upon certain assumptions. Which of the following is NOT one of those assumptions? Given Answer: the customer is always right Correct Answer: the customer is always right 1 Question 7 Multiple Choice out of 1 points The formula for expected value (EV) is: Given Answer: EV = income x probability Correct Answer: EV = income x probability Question 8 Multiple Choice Programmed decisions are: 1 out of 1 points Given Answer: routine and repetitive Correct Answer: routine and repetitive 1 Question 9 Multiple Choice out of 1 points The group decision-making process that involves the circulation of questionnaires among group members is known as: Given Answer: the Delphi technique Correct Answer: the Delphi technique 0 Question 10 Multiple Choice out of 1 points Most managerial decisions are made under conditions of: Given Answer: rationale Correct Answer: risk 1 Question 11 Multiple Choice out of 1 points When decisions are reached using probability theory, the alternative normally chosen is the one with: Given Answer: the highest expected value Correct Answer: the highest expected value Question 12 Multiple Choice The last step in the planning process is to: 1 out of 1 points Given Answer: put the plans into action Correct Answer: put the plans into action 1 Question 13 Multiple Choice out of 1 points The condition that exists when organizational subobjectives conflict or are not directly aimed at accomplishing the overall organizational objectives is: Given Answer: suboptimization Correct Answer: suboptimization Question 14 Multiple Choice 1 out of 1 points Which of the following is NOT an important qualification of planners? Given Answer: they must have technical skills but not the other managerial skills Correct Answer: they must have technical skills but not the other managerial skills Question 15 Multiple Choice 1 out of 1 points One of the primary advantages of MBO is that: Given Answer: the process gains employee commitment Correct Answer: the process gains employee commitment Question 16 Multiple Choice 1 out of 1 points The final responsibility for organizational planning rests with the: Given Answer: top management Correct Answer: top management 1 Question 17 Multiple Choice out of 1 points One of the disadvantages of MBO is that: Given Answer: carrying out the process is time consuming and requires additional paperwork Correct Answer: carrying out the process is time consuming and requires additional paperwork 1 Question 18 Multiple Choice out of 1 points The first step in the planning process is: Given Answer: state organizational objectives Correct Answer: state organizational objectives 0 Question 19 Multiple Choice out of 1 points The targets toward which an open management system is directed are: Given Answer: organizational purposes Correct Answer: organizational objectives Question 20 Multiple Choice 1 out of 1 points Henry is a manager in our company. He has been assigned a set of objectives to achieve, and knows that his performance appraisal depends upon their attainment. He will be rewarded depending upon how close he comes to achieving his goals. This management approach is called: Given Answer: management-by-objectives Correct Answer: management-by-objectives 1 Question 21 Multiple Choice out of 1 points Which of the following is NOT an advantage of planning? Given Answer: all of the above are advantages Correct Answer: all of the above are advantages 1 Question 22 Multiple Choice out of 1 points The management approach that uses organizational objectives as the primary means of managing the organization is called: Given Answer: management-by-objectives Correct Answer: management-by-objectives Question 23 Multiple Choice 1 out of 1 points Which of Donaldson's stages of managing a diverse workforce is a manager in when he or she learns how to interact with diverse groups and cultures by deliberately thinking about how to behave? Given Answer: conscious competence Correct Answer: conscious competence 1 Question 24 Multiple Choice out of 1 points The belief that one's own group, culture, country, or customers are superior to others is: Given Answer: ethnocentrism Correct Answer: ethnocentrism 1 Question 25 Multiple Choice out of 1 points According to the Hudson Institute report: Given Answer: Human capital is the key to economic growth and competitiveness Correct Answer: Human capital is the key to economic growth and competitiveness 0 Question 26 Multiple Choice Which of the following groups is susceptible to "glass ceiling" discrimination? The Glass Ceiling and Sexual Harassment Given Answer: women Correct Answer: all of the above out of 1 points 1 Question 27 Multiple Choice out of 1 points An environment in which cultural, group, and individual differences are acknowledged, accepted, and viewed as significant contributors to the entirety is termed: Given Answer: pluralism Correct Answer: pluralism 1 Question 28 Multiple Choice out of 1 points Which of the following is NOT one of the demographic facts established in the Hudson Institute report? Given Answer: the population and workforce will grow more rapidly than at any time since the 1930s Correct Answer: the population and workforce will grow more rapidly than at any time since the 1930s 0 Question 29 Multiple Choice out of 1 points If someone by the name of Pat was employed as a doctor and you immediately assumed the doctor was male, you would most likely be falling victim to: Given Answer: prejudice Correct Answer: gender-role stereotyping Question 30 Multiple Choice Which of the following is one of Sonnenfeld's findings concerning older workers? 1 out of 1 points Given Answer: many are high performers Correct Answer: many are high performers 1 Question 31 Multiple Choice out of 1 points A key example of management organizing for diversity is: Given Answer: establishing task forces or committees to explore issues and provide ideas Correct establishing task forces or Answer: committees to explore issues and provide ideas 1 Question 32 Multiple Choice out of 1 points In order to effectively carry out the four management functions, managers must have progressed to which stage of managing a diverse workforce? Given Answer: unconscious competence Correct Answer: unconscious competence Question 33 Multiple Choice The approach to cultural diversity that most closely parallels affirmative action policies is: Given Answer: the "righting-the-wrongs" approach Correct Answer: the "righting-the-wrongs" approach 1 out of 1 points 0 Question 34 Multiple Choice out of 1 points When a company is providing the expatriate with basic information, such as personal safety, who to call in an emergency, and how to write a check, the company is providing training in: Given Answer: cultural adaptation Correct Answer: logistical information 1 Question 35 Multiple Choice out of 1 points The total characteristics of a given group of people and their environment is: Given Answer: culture Correct Answer: culture 0 Question 36 Multiple Choice out of 1 points The primary reason for early termination of an expatriate assignment is: Given Answer: low compensation Correct Answer: poorly prepared for the foreign assignment 1 Question 37 Multiple Choice Organization members who are citizens of the country where the facility of a foreign-based organization is located are: Given Answer: host-country nationals Correct Answer: host-country nationals out of 1 points 1 Question 38 Multiple Choice out of 1 points International management is: Given Answer: the performance of management activities across national borders Correct Answer: the performance of management activities across national borders 1 Question 39 Multiple Choice out of 1 points When management is considering the problem of how to compare profits generated by organizational units located in different countries, it is practicing: Given Answer: controlling Correct Answer: controlling 1 Question 40 Multiple Choice out of 1 points A United States clothing manufacturer has recently purchased a factory in Taiwan that manufactures men's and women's shirts. This action is known as: Given Answer: direct investing Correct Answer: direct investing Question 41 Multiple Choice A partnership formed by a company in one country with a company in another country for the purpose of pursuing some mutually desirable business undertaking is known as: 1 out of 1 points Given Answer: a joint venture Correct Answer: a joint venture 1 Question 42 Multiple Choice out of 1 points If a company in Israel grants its rights to a brand distributor in the United States, the Israeli company has entered into: Given Answer: a license agreement Correct Answer: a license agreement 0 Question 43 Multiple Choice out of 1 points Which of the following countries would NOT be considered part of the evolving Pacific Rim? Given Answer: Pakistan Correct Answer: Argentina 0 Question 44 Multiple Choice out of 1 points We have a shoe manufacturing plant in Malaysia and we have hired a Malaysian manager to manage it, because that manager will understand the situation better and manage the plant better than any foreign manager. This is: Given Answer: an ethnocentric attitude Correct Answer: a polycentric attitude Question 45 Multiple Choice The most important aspect of management is: 1 out of 1 points Given Answer: managing goals Correct Answer: managing goals 1 Question 46 Multiple Choice out of 1 points One of the earliest management writers who stated that all managers should possess certain positive physical and mental qualities and special knowledge related to the specific operation was: Given Answer: Henri Fayol Correct Answer: Henri Fayol 1 Question 47 Multiple Choice out of 1 points Managerial skills involving the ability to build cooperation within the team being led are termed: Given Answer: human skills Correct Answer: human skills 1 Question 48 Multiple Choice out of 1 points Managerial skills that involve using specialized knowledge and expertise are termed: Given Answer: technical skills Correct Answer: technical skills Question 49 Multiple Choice The management function concerned with the assigning of tasks to various individuals or groups within the organization is: 1 out of 1 points Given Answer: organizing Correct Answer: organizing 1 Question 50 Multiple Choice out of 1 points The management function concerned with guiding the activities of organization members in appropriate directions is: Given Answer: influencing Correct Answer: influencing 1 Question 51 Multiple Choice out of 1 points The degree to which organizational resources contribute to productivity is: Given Answer: efficiency Correct Answer: efficiency 1 Question 52 Multiple Choice out of 1 points When managers gather information that measures recent performance within the organization, then compare present performance to established performance standards, and then try to find new ways of improving production through organizational modifications, they are performing: Given Answer: controlling Correct Answer: controlling Question 53 Multiple Choice 1 out of 1 points The management skill that is equally important at all organizational levels and shows the common denominator of all management levels is: Given Answer: human skill Correct Answer: human skill 1 Question 54 Multiple Choice out of 1 points Which of the following is a definition of the term management? Given Answer: a process that managers follow in order to accomplish organizational goals Correct Answer: a process that managers follow in order to accomplish organizational goals 1 Question 55 Multiple Choice out of 1 points When a manager is reaching organizational goals but wasting resources in the process, they would most likely be considered: Given Answer: inefficient and effective Correct Answer: inefficient and effective Question 56 Multiple Choice In a PERT network, the sequence of events and activities requiring the longest period of time to complete is the: 1 out of 1 points Given Answer: critical path Correct Answer: critical path 0 Question 57 Multiple Choice out of 1 points In the human resource planning process, which of the following steps immediately follows determining the human resource requirements? Given Answer: developing human resource programs Correct Answer: taking a human resource inventory 1 Question 58 Multiple Choice out of 1 points When nearly everyone who wants the product has it, and sales are due to replacing a worn-out product, the product is in which life-cycle stage? Given Answer: saturation Correct Answer: saturation 1 Question 59 Multiple Choice out of 1 points A relatively formal sales forecasting method that gathers, evaluates, and summarizes expert opinions as the basis for the forecast is the: Given Answer: the Delphi technique Correct Answer: the Delphi technique Question 60 Multiple Choice 1 out of 1 points The process of formulating a detailed listing of activities that must be accomplished to attain an objective, allocating the resources necessary to attain the objective, and setting up and following timetables for completing the job is: Given Answer: scheduling Correct Answer: scheduling Question 61 Multiple Choice 1 out of 1 points The two primary elements of a PERT network are: Given Answer: activities symbolized by arrows and events symbolized by circles Correct Answer: activities symbolized by arrows and events symbolized by circles Question 62 Multiple Choice 1 out of 1 points A straightforward method of predicting future sales levels primarily by asking appropriate managers within the organization to give their opinions on what will happen to sales in the future is: Given Answer: the jury of executive opinion method Correct Answer: the jury of executive opinion method Question 63 Multiple Choice 1 out of 1 points Which scheduling tool is normally used to schedule production inputs such as human resources and machinery? Given Answer: Gantt charts Correct Answer: Gantt charts 1 Question 64 Multiple Choice out of 1 points A plan that is used over and over again is a: Given Answer: standing plan Correct Answer: standing plan Question 65 Multiple Choice 1 out of 1 points A sales forecasting method that predicts future sales levels by analyzing the historical relationship in an organization between sales and time is: Given Answer: the time series analysis method Correct Answer: the time series analysis method Question 66 Multiple Choice To have a successful standing plan program, which of the following have to be mutually supportive? Given Answer: all three have to mutually supportive Correct Answer: all three have to mutually supportive 1 out of 1 points 1 Question 67 Multiple Choice out of 1 points One of the greatest challenges for management science is: Given Answer: improving the effectiveness of the model Correct Answer: improving the effectiveness of the model 1 Question 68 Multiple Choice out of 1 points Scientific management can be broken down into two distinct areas. Which of the following researchers would not be considered a major contributor to the lower-level management analysis area of scientific management? Given Answer: Henri Fayol Correct Answer: Henri Fayol 0 Question 69 Multiple Choice out of 1 points The contingency approach to management emphasizes: Given Answer: either-or relationships Correct Answer: if-then relationships 1 Question 70 Multiple Choice According to the systems approach, the management system would be considered: Given Answer: an open system Correct Answer: an open system out of 1 points 1 Question 71 Multiple Choice out of 1 points Which of the following researchers would not be considered a major contributor to the classical approach to management? Given Answer: Abraham Maslow Correct Answer: Abraham Maslow 1 Question 72 Multiple Choice out of 1 points Which scientific management contributor advocated a bonus system if workers exceeded their daily production? Given Answer: Henry Gantt Correct Answer: Henry Gantt 1 Question 73 Multiple Choice out of 1 points The first concentrated effort to develop a body of management thought was: Given Answer: the classical approach Correct Answer: the classical approach 1 Question 74 Multiple Choice out of 1 points Which of the following would Ludwig Von Bertalanffy identify as a closed system? Given Answer: a clock Correct Answer: a clock Question 75 Multiple Choice 1 out of 1 points Hal works for a large industrial organization and one of his primary tasks is production scheduling. A very useful management approach that could assist Hal in this task is: Given Answer: management science Correct Answer: management science 0 Question 76 Multiple Choice out of 1 points According to L. Thomas Hopkins, all of the following are important guidelines for anyone undertaking systems analysis, EXCEPT: Given Answer: all analysis starts with the existence of the whole Correct Answer: each component of the system needs to be investigated individually 1 Question 77 Multiple Choice out of 1 points An organization that interacts with its environment is a/an: Given Answer: open system Correct Answer: open system Question 78 Multiple Choice The ultimate objective of the human relations movement is to: 1 out of 1 points Given Answer: enhance organizational success by building appropriate relationships Correct Answer: enhance organizational success by building appropriate relationships Question 79 Multiple Choice 1 out of 1 points The survey conducted by Sandra Holmes indicated that the positive outcome of social responsibility that had the highest expectation by top executives was: Given Answer: enhanced corporate image and goodwill Correct Answer: enhanced corporate image and goodwill Question 80 Multiple Choice 1 out of 1 points Which piece of federal legislation requires business to adhere to certain socially responsible environmental standards? Given Answer: the Environmental Protection Act Correct Answer: the Environmental Protection Act Question 81 Multiple Choice Acting in such a way that the action taken under the circumstances could be a universal law, or rule, of behavior would best define which of the following ethical standards? 1 out of 1 points Given Answer: Kant's categorical imperative Correct Answer: Kant's categorical imperative 0 Question 82 Multiple Choice out of 1 points A major argument against business performing socially responsible activities is that: Given Answer: the social costs related to each activity, product, or service should be passed on to the consumer Correct Answer: it violates profit maximization 1 Question 83 Multiple C...
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