organizational 2

organizational 2 - 10/7/2008 Tuesday INTERVIEW: Create a...

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10/7/2008 Tuesday INTERVIEW: Create a schedule of questions (list of questions you’re going to ask). 10 – 12 question at the very least. 15-20 preferred. Start of w/ broader based question. (What is your job description, who do you communicate with on a daily basis, who do you talk to the most, what are the topics that you deem important). Keep the questions open ended. Primary and secondary questions. (Original question and then follow up questions). One of the best follow up questions you can ask is, “can you give me an example. Communication audit on SB. Gives an example of an audit. Use the topics in there. Topics include relationships, how well are you doing at work, policies, benefits, channels, etc. Once the broad based questions are over, deal with some of the topics discussed in the last part of the book. Ex. Assimilation, decision making, leadership, emotions, burnout, technology. Do not use the theoretical terms toward the interviewee. Keep it at their level. When ending the interview build up some wrap up questions. Suggestions of what could be better w/ the organization, a final thought, the one thing they want you to remember from this interview experience.
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BRAINSTORM QUESTIONS: o What is your job description? What does your job position entail Who do you communicate with on a daily basis? Out of those people who do you communicate with the most and why? Is the way in which you communicate different between upper management, people on the same level, and employees under your stature? If so explain. How much time do you communicate with each level? What types of technology do you use to communicate? How effective are they? In your opinion which one do you think is the most effective? Can you give me an example of when this technology has failed? Has miscommunication led to a conflict? How was it resolved? What is the training process? Does this effectively prepare the new employees for the job, if so then how? Any suggestions on how to improve the organization? what is your primary form of comm. . do you think its beneficial? Would you suggest anything else? Do you think the employees feel valued? Can you give me an example of what the org did for you to feel valued? Do you and your co worker communicate outside of the work place. What are the topics Is it carried back into the workplace? How do you approach conflict? How does it effect relationships? Can you give me an example of a conflict handles well? poorly? Is it easier to communicate with a person of a higher rank than an equal or lower rank? What happens when groups get conflicts? What situation causes the most problematic communication? What can you do to resolve this? What does the organization do to help new staff adapt?
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organizational 2 - 10/7/2008 Tuesday INTERVIEW: Create a...

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