Chapter 9 Notes

Chapter 9 Notes - Chapter 9 – Foundations of Group...

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Chapter 9 – Foundations of Group Behavior Defining and Classifying Groups - Group : two or more individuals, interacting and interdependent who have come together to achieve particular objectives/ can either be formal or informal - Formal – a designated work group defined by the organization’s structure - the behaviors that one should engage in are stipulated by and directed toward organizational goals - ex: 6 members making up an airline flight crew - Informal – alliances that are neither formally structured nor organizationally determined - natural formations in the work environment that appear in response to the need for social contact - do an important service by satisfying their members’ social needs - Command group – composed of the individuals who report directly to a given manager - Task group – represent those working together to complete a job task - boundaries are not limited to its immediate hierarchical superior - can cross command relationships - Interest group – those working together to attain a specific objective with which each is concerned - Friendship group – those brought together because they share one or more common characteristics - Social alliances – alliance held with those at a social level Why do People Join Groups? - Security - reduces insecurity of “standing alone - Status - inclusion in a group that is viewed as important provides recognition and status - Self - esteem – can provide people with feelings of self-worth - Affiliation – can fulfill social needs - Power – group action can help achieve things that individuals can’t—strength in numbers - Goal achievement – sometimes it takes more than one person to achieve a task Stages of Group Development - 5 stage model of group development – characterizes the idea that groups generally pass through a standardized sequence in their evolution/ there are 5 distinct stages - Forming - characterized by a great deal of uncertainty about the group’s purpose, structure, and leadership - Storming – a stage of intragroup conflict - members accept existence of the group - there is conflict over who will control the group - Norming – characterized by developed relationships and cohesiveness - complete when a common set of expectations of what defines correct member behavior assimilates
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Chapter 9 Notes - Chapter 9 – Foundations of Group...

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