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Chapter 4 Notes - Organizational Behavior Chapter Four Job...

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Organizational Behavior – Chapter Four: Job Satisfaction Job Satisfaction : Pleasurable emotional state from the appraisal of one’s job/job experiences - Based on both cognition (calculated opinions of your job) and affect (emotional reactions to your job) o Affect colors cognition, and vice-versa Dissatisfaction = (Vwant – Vhave) x (Vimportance) Values : Things that people consciously or unconsciously want to seek or attain - Value categories include: Pay, Promotions, Supervision, Coworkers, Work Itself, Altruism, Status, Environment Value-Percept Theory: Do you perceive your job to supply you with things you value? Va lue-Percept Theory Green = Strong, Yellow = Moderate, Red = Weak Job Characteristics Theory: - Jobs are more intrinsically enjoyable when work tasks are challenging and fulfilling - Five “core job characteristics” combine to make some jobs more rewarding than others - Can be used to calculate a satisfaction score for any job using the Job Diagnostic Survey Three Critical Psychological states that make work satisfying: 1) Meaningfulness of work: Reflects one’s feelings about work tasks, goals, and
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