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Assessment Task 2BSBWOR501 Manage personal work priorities and professional developmentDevelop and maintain professional competencePage 1 of 17
Assessment Task 2BSBWOR501 Manage personal work priorities and professional developmentSubmission detailsCandidate’s namePhone no.Assessor’s namePhone no.Assessment siteDevelop and maintain professional competenceAssessment date/sTime/sPage 2 of 17
Assessment Task 2BSBWOR501 Manage personal work priorities and professional developmentManagement Skills:Competency UnitSkills DevelopedSkills RequiredDevelop and use emotional intelligencexLead and manage team effectively xManage quality of customer servicexManage riskxEnsure a safe work placexEnsure PPE and equipment are ready to usexManage personal work priorities and professional developmentxManage operational planxHospitality Industry Skills:Competency UnitSkills DevelopedSkills RequiredCommunication Skills xAbility to work under pressure xAble to cooperate with others xVerbal and non-verbal skills xBeverage service skill xCarry three plates skill xIn the process of assessing my professional competency, I used two areas, which are my studies and my job. I used a skill matrix to indicate the units of competency that I absorbed from my diploma course. Some of competency units are from my workplace. I gained them through my experience. Moreover, I collected some of them by researching on my Institute website and Australian Government training website.2. Meetings:Page 3 of 17
Assessment Task 2BSBWOR501 Manage personal work priorities and professional developmentI had an appointment with my colleagues - my friends as well when we hada day off. I printed a paper of the competency units in term of management skills and hospitality skills then gave it to them. Skills that I