Management final .docx - Exam 3 Study Guide MGMT 316 Spring...

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Exam 3 Study Guide MGMT 316 Spring 2017 Name: __________________________ Date: _____________ 1. What is the process through which people receive and interpret information called? Perception Process through which people receive and interpret information from the environment Way we form impressions about ourselves, other people and daily life exp 2. What is the fundamental attribution error? Tendency to blame other people when things go wrong, whether or not this is really true Overestimates internal factors and underestimates external factors as influences on someone’s behavior Considering poor performance by someone else 3. What is Impression management? Systematic attempt to influence how others perceive us Try to create desired perceptions in the eyes of others 4. What is a stereotype? Perceptual simplification Identify someone with a group or category, then use the attributes associated with the group or category to describe the individual Assigns attributes commonly associated with a group, to an individual 5. What is personality? The combination or overall profile of enduring characteristics that make each of us unique This uniqueness can have consequences for how we behave and how that behavior is regarded by others 6. What type of person is dependable, organized, and focused on getting things done? Conscientiousness 7. What is locus of control? The extent to which you believe your future is controlled by others or outside events or by yourself Extent to which one believes what happens is within one’s control Page 1
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8. If a person believes that, for the most part, they are responsible for what happens to them what type of locus of control do they have? INTERNAL 9. If a person believes that for the most part, what happens to them is beyond their control what type of locus of control do they have? EXTERNAL 10. If an accountant, faces difficulty at work and believes that the problem is with his work environment, even though other accountants are doing well. That person most likely has what type of locus of control? EXTERNAL 11. In Maslow's hierarchy of needs theory, which principle states that people try to satisfy lower-level needs first and then move step-by-step up the hierarchy? Progression Principle 12. What is the highest level Maslow's progression principle continues to move up to?
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