Integrating Waste Elimination Training At Coca Cola.pptx

Integrating Waste Elimination Training At Coca Cola.pptx -...

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1 Implementing waste avoidance into future training programs Domingo Muniz MBA5140-8-5 Dr. Fritz
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2 Schedule of Topics History of Coca-Cola Quality Target Audience Management key points as illustrated by Crosby, Deming, and Juran. Quality Management Terms Definitions and Examples A Continuous Analytical Improvement Tool Analysis
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The History of Coca Cola! 3 1886- John Pemberton Created Coca-Cola 1888- Pemberton sold business to several partners 1891- Asa Candler acquired company 1892- Candler formed Coca-Cola Company 1895- Coca-Cola Sold Nation Wide! 1919- Ernest Woodruf and W.C. Bradley boutght company for $25 Million. 1928-Forward!- Coca-Cola began its rise!
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4 The Future Of Coca-Cola GLOBAL GROWTH! Structural Evolution Refranchise company owned territories Strategic Goals Transform Company!
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5 WHAT IS SERVICE- “The ability to develop trust, understanding and communication of the customer’s needs and wants”. ?
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CROSBY, DEMING, And JURAN, Different ways to say the same thing!
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Deming Juran Crosby Quality Defined Recognizing and complying with customer needs, and improving upon that Mission statement: departments work toward common goal to achieve fitness for use. Meeting standards! Management must communicate clear expectations. Motivation &Standards of Performance Lead by example and by leadership, vs. leading by numbers, or statistical growth Have a plan for structured approach.
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