HRD2602-2015-6-E-1.pdf - UNIVERSITY EXAMINATIONS...

Info icon This preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 2
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: UNIVERSITY EXAMINATIONS UNIVERSITEITSEK SAM ENS U N I SA $125231me HRD2602 May/June 2015 TRAINING AND DEVELOPMENT PRACTICES Duration 2 Hours 75 Marks EXAMINERS FIRST MRS L DIEDERICKS SECOND MRS JC DIEDERICKS Closed book examination This examrnatron question paper remains the property of the University of South Africa and may not be removad from the examination venue Thrs paper consusts of four pages INSTRUCTIONS (1) Thus exam matron paper consrsts of 5 questions of 25 marks each (2) Answer only three of the five questions If you answer more than three questions, only the fll’St three questions WIII be marked (3) Please write legibly and make sure that you number your answers correctly (4) Please write the numbers of the questions of your choice on the first page of the examrnatron answer book [TURN OVER] 2 HFl02602 May/June 2015 ANSWER ANY THREE OF THE FOLLOWING FIVE QUESTIONS Question 1 You are an independent practitioner speCIalismg In providing education, training and development (ETD) consulting serVIces to organisations You were recently contacted by Mr Modise, the training manager of HealthWIse Today Healthwrse Today Is a company that speCIaIIses In the manufacturing and distributing of health and fitness products Mr Modise, being recently appomted, Is somewhat unsure of how to approach training In the organisation He asks you to prowde answers on the followmg specmc questions 11 12 13 He mentions that he read that management can be defined as a process followed by managers to accomplish busmess goals and ODJBCtIVGS He Is unsure of exactly how managers achieve this Elaborate on the Log; management functions by provrding a short explanation of each management function and describing a typical training actIVIty that would relate to each function (12) What is the difference between ETD (education, training and development) and HRD (human resource devetopmentP Support your explanation to Mr Modtse by listing three typical roles of the ETD function In an organisation (5) An ETD practitioner In an organisation reqUIres a Wide range of skills In order to play a proactive role in human resource development List and explain fgul typical roles that you think an ETD practitioner should be able to play In an organisation (8) [25] Question 2 21 22 23 24 It is Important to deliver a quality serVIce Irrespective of the Industry In which the serVIce Is delivered The demand for quality can however be Increased by externat aspects Indicate 19g; drivers for the demand of quality tn education and traInIng (4) Quality IS not something that Simply happens because intentions are good or because people are well qualified and they work hard Quality has to be set as a goal and It then has to be managed Elaborate on the actions that managers of education and training Institutions or functions have to take In order to ensure quality (4) What are the prinCIples of quality management that must be integrated In a holistic manner to optimise organisational performance? (7) Quality assurance Is a systematrc approach that relates to the quality of a specrtic training programme Constant envrronmental as well as external challenges force the organisation to develop quality assurance systems Describe the ways in which managers In organisations can approach quality systems (10) [25] [TURN OVER] 3 HRD2602 May/June 2015 Question 3 You have been appomted as a tutor for HFtD2602 in the Department of Human Resource Management at Unisa You receive an e-mail from Debby. a student, asking you to explain some concepts to her Please answer the followmg questrons that she included in her e-mail 3 1 Describe the interrelatedness between the South African Qualification Authority (SAQA) Act and the Skills Development Act In order to differentiate between the two acts be sure to discuss the focus of each act as well as what mechanisms or governing bodies were established as a result of the development of each act (8) 3 2 Define the term “unit stander ”and please explain the purpose of a unit standard (8) 3 3 What is a learning outcome? Elaborate on your explanation by also provnding your own example of a learning outcome (5) 3 4 What are the two different types of outcomes that SAQA prescribes for unit standards? Explain each type of outcome (4) [25] Guestron 4 You work at a company called Vusi Construction as an ETD practitroner Vusi Construction IS a ciwl engineering company speCIalismg in the construction and management of high-end office buildings The human resource manager consults you regarding the formalisation of a working relationship With a volunteer, William Ngema erliam never completed a formal qualification and was unable to secure permanent employment He volunteered to work at Vusr Construction at no salary in order to gain valuable work experience His performance was excellent and the HR manager now wants to formalise a working relationship With William by implementing a surtable learning programme where William Will be able to gain on-the-iob experience and complete a formal qualification whilst earning a small wage You propose that a learnership be implemented 4 1 Why do you think a learnership Will be the most appropriate type of learning programme for this scenario? Please motivate your answer (3) 4 2 The HR manager Is unsure of exactly what is involved in a learnership Please explain this mode of delivering a learning programme in detail by providing a definition of a learnership and elaborating on what a learnership entails (5) 4 3 What are the components of a learnership qualification? (5) 4 4 Explain to the HR manager the procedure for developing and implementing a learnership (5) [TURN OVER] 4 HRD2602 Maleune 2015 4 5 Identify three benefits of the learnershlp for Vusr Construction or William Ngema Please motlvate your answers (6) [25] Question 5 As the HR practltroner at the manufactunng plant where you work, It IS your responSthIIty to ensure that the operators are suthcuently trained to be able to operate the machrnes that they have been allocated to There are a number of new operators that have been appomted and subsequently have to be trained to use the machines they Will be working on You contacted Superior Training, a company spectaltsung In technical training, to present the training to the new operators Dave Manzmt IS the presenter and assessor of the tramth programme He Is an experienced operator of the machines himself and has presented numerous Similar tralnlng courses on behalf of Superlor Training You have confidence m Dave’s competence as a tacrlatator and assessor 51 Before the training commences you have an Interesting drscussnon With Dave on learning theories He tells you that there is no Single theory that represents the “absolute truth” about tearnlng Learning theories are things people have wrttten down about how they View learning Share your knowledge of learnlng theories wrth Dave by namrng and discussmg any three learning theories (B) 5 2 Propose a learning theory that you thunk Is relevant for the modern, South African organisation and learner Please motivate your answer (2) 5 3 You ask Dave whether he IS 90an to make use of active learning pruncuples during hlS tramtng He Is not sure what you mean by this term and asks you to elaborate What Is “actlve learning”? (3) 5 4 One of the learners scheduled to attend the tratnrng approaches you and explains that they see that they wrll be dorng two types of assessment m order to be declared competent He IS not sure what the difference IS between the two Exptatn the dlfference between formative and summattve assessment to the learner by . noting when each Is conducted, and o what the purpose of each would be, and . glvmg an example of each In order to adequately clarify these concepts to the learner (6) 5 5 Dave mentions that rt IS good practice to also do a summatlve evaluation of the tramrng programme after the training has taken place lnformatlon can then be gathered on the success of the training on different levels He asks you to provude him With an overVIew of the levels at Wthh a summattve evaluation of a training programme can be done and also provrde a short description of each level (8) [25] Total = [100] © UNISA 2015 ...
View Full Document

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern