SCM 302 FARM TO FORK.docx - 1 Darden builds quality into...

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1. Darden builds quality into its supply chain by ensuring that all processes throughout the business are operating efficiently. From ordering food inventory, all the way to satisfied customers, Darden warrants all process to function with quality and effectiveness. For starters, his ingredients pass all quality control inspections, i.e., taste, weight, and correct measurements. Second, Darden has a demanding inspection/auditing process that the company follows as well to ensure quality within its supply chain. For instance, food scientists, microbiologists, and public health specialists come to work with the company for quality control purposes. Third, Darden hires workers overseas, in places like South East Asia where the buyers examine and approve supply chain sources such as ensuring quality within employee hygiene standards, working conditions, and food sanitation and safety. 2. Darden Restaurants use X-charts, R-charts, and Capability histograms for a variety of useful reasons [documenting precooked food weights, food temperatures, defects or imperfections on the meat, and bacteria counts on their shrimp] to help its supply chain management run more smoothly and efficiently. For instance, the first SPC charts Darden uses are the X-charts which measures the average weight of the food merchandise. The second SPC charts Darden
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