1
HM 201
Fall 2017
Introduction to Management in the Hospitality Industry
Class Meeting
T R
10:35 - 11:50
104 Keller
Senior Instructor:
George Ruth
233 Mateer Building
863-0566
e- mail
[email protected]
Office Hours
Tuesday
8:30-10:00AM
Wednesday
11:15
–
1:15PM
Thursday
8:30
–
10:00 AM
And by appointment, and by chance
Required Text/Materials:
Introduction to Management in the Hospitality Industry, 10
th
ed.,
Powers and Barrows
IClicker - Classroom Response System
–
available at the bookstore
Objectives
:
This course combines an introduction to the hospitality industry with an introduction to the management of hospitality
operations.
As such, it incorporates coverage of the traditional management functions with examples and applications drawn
from the hospitality industry.
Thus, upon successful completion of the course, students should be able to:
Identify and describe:
Assessed by:
The major components of the hospitality industry, including lodging, restaurants, and non-commercial or on-
site food service, and to recognize and distinguish the major segments within each of these major categories.
Exam 1
Out to eat
project
Other hospitality segments and opportunities, including clubs, meetings and events, gaming, sales, catering,
cruises, technology, theme parks, senior services, and education.
Exam 2
The traditional functions of management, how they are applied in hospitality management situations, and how
they interrelate.
Exam 3
Know and utilize a vocabulary of management and hospitality terminology.
Exam 1-4
Explain the fit and relationship of hospitality with the travel and tourism industry
Exam 2
Airbnb project
Recognize the unique characteristics of the hospitality industry and service businesses, and how they differ
from manufacturing industries.
Exam 1, 3
Identify the major hospitality trade associations and trade publications
Exam 2
Discuss growth areas and trends in the hospitality industry
Exam 1
Describe career opportunities
in the hospitality industry, and compare these opportunities to the student’s career
objectives
Exam 1
Company
Presentations
Demonstrate familiarity with the HM degree program at Penn State.
Exam 1
Describe, discuss, and begin to apply the analytical and decision making skills necessary to effective hospitality
management, and
Exam 3
Integrate course content with the student's individual experiences and beliefs, to help students begin to develop
their own management philosophy and management style.
Exam 3
