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Vocabulary 1. Exchange - when people interact in an effort to receive a reward or a return for their for ac- tions 2. Reciprocity - the idea that if you do something for someone, that person owes you something in return 3. Exchange Theory - the belief that people are motivated by self-interest in their interactions with other people 4. Competition - when two or more people or groups oppose each other to achieve a goal that only one can attain 5. Conflict - the deliberate attempt to control a person by force, to oppose someone, or to harm another person 6. Cooperation - when two or more people or groups work together to achieve a goal that will benefit more than one person 7. Accommodation - a state of balance between cooperation and conflict Questions 1 Professor Deborah Tannen thinks most Americans interact with each other through competi- tion or conflict. 8. Americans approach human interaction as a duel of wills in which all issues have only two sides.
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Christopher Reinemann
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