Ba 200- persausive letter - The next month the charge...

Info icon This preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Date: March 16, 2008 To: Ronald Rodriquez From: Theresa Mueller Subject: Good customer service Mr. Rodriquez I recently used free credit report.com and it was exceptionally useful. Not only did it provide me with my credit report, but an analysis what my score meant. Judging by the name (Free Credit Report) I assumed that the service was free, and not clicking a button saying that I agreed to pay for anything I proceed to get my report. To my surprise a charge of 12.99 showed up on my credit card bill. I figured that it was a valuable service that I had received so I paid with little question as to why I got billed.
Image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: The next month the charge showed up again! Your customer service representatives explained that I had opened a membership. I would like my credit card to be credited 25.98 by April 1, 2008. I have attached the related credit card bills. I am not in need of a monthly credit check membership and would have never used the service if I had known that is what I would be given. I am going to be entering the business world in a few years and will be in need of a periodic credit check. Hope to do business with your company again. Attachments (2)...
View Full Document

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern