67-802-0731Chapter 13Case application2. I believe that 1-800-Got-Junk is a company that is extremely capable of change. It constantly is encouraging its employees to learn and to adapt the business as they see fit. It also allows the employees to learn from each other when they catch up at the beginning of each shift. In fact every characteristic of change capable organizations that is listed in
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Brian Scudamore, exert Brian Scudamore, change capable organizations