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Chapter 13

Human Communication in Society (Book alone)

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Chapter 13: Computer-mediated communication The Importance of Computer-Mediated Communication - used for: exchanging email and instant messages, seeking and exchanging information, entertainment, financial transactions What is Computer-Mediated Communication? - before the computer, electronic comm. Technology was analog based, meaning that information was transmitted in a continuous numerical format (telegraph, telephone, radio, phonograph) - digital: information that is transmitted in a numerical format based on only 0 and 1 - computer-mediated communication (CMC): the exchange of messages carried through and intervening system of digital electronic storage and transmitted between two or more people (versus FtF, face to face) - Word Wide Web: one of a number of services that move over the internet, it uses HTML as its document format - Cyberspace: synonymous with interpret or online world - CMC filters out nonverbal cues and occurs with a delay between the time when the message was sent and when it was responded to Filtered Communication - The impact filtering has on CMC o social presence theory: degree of psychological closeness or immediacy that people experience when interacting with each other shown by nonverbal cues; more social presence in FtF than phone, but more in telephone than there is in email o media richness theory: the potential information carrying capacity of a communication medium ; FtF comm. Is the richest medium for communication because you can see and hear
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