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COMM1-Chapter 1

Human Communication in Society (Book alone)

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Chapter 1—Intro to Human Communication Wiio’s Law 1. Communication usually fails, except by accident - If communication can fail, it will - If communication cannot fail, it still usually fails - If communication seems to succeed in the intended way, there’s a misunderstanding 2. If a message can be interpreted in several ways, it will be interpreted in a manner that maximizes damage 3. There is always someone who knows better than you what you meant with your message 4. The more we communicate, the worse communication succeeds - The more we communicate, the faster misunderstandings propagate What is Human Communication? A process in which people generate meaning through the exchange of verbal and nonverbal messages The Process of Communication - An Exchange of Messages - Messages—the building blocks of communication events 2 types of messages - Verbal - Nonverbal smiles, laughter, winks, vocal tone, hand gestures, etc - Most are symbolic—something that represents something else, can represent ideas, actions or objects - Iconic sign - Indexical sign—reveal something beyond the thing itself - A Creator of meaning - Content meaning - Denotative meaning—definition you would find in dictionary - Connotative meaning—meanings suggested by or associated with the message and the emotions triggered by it Relationship meaning—describe what the message conveys about the relationship between the parties Ex: if a co-worker tells you to “run some copies of this report,” you may become irritated, while you wouldn’t mind if your boss told you to do so the relationship message maybe understood as “I have the right to tell you what to do,” which is probably okay from your supervisor—but not a peer. Components of Human Communication 6 basic components 1. Setting 1
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- The physical surroundings of a communication event - Location - Environmental conditions (temperature, noise, lighting) - Time of day/day of the week - Proximity of the communicators These factors create the physical setting, which affects the communication interaction 2. Participants - The people interacting during communication
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COMM1-Chapter 1 - Chapter 1Intro to Human Communication...

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