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OLS 388 Exam 2

OLS 388 Exam 2 - Techniques used in Brainstorming Open and...

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Techniques used in Brainstorming Open and random thinking and communicating Put judgment and evaluation aside temporarily Turn your imagination loose, and start offering the results Think of as many ideas as you can Seek combination and improvement Record all ideas in full view Evaluate at a later session Use ‘random input’ approach and pick nouns from dictionary and start to brainstorm from these random words ‘Reframing’ asks group members to view problems from the perspective of someone with entirely different life experiences ‘Provocation’ patterns that people are used to are broken and bold statements are made that are intended to contradict the direction that the decision-making process should go. ‘Professions’ the grid boxes surrounding the problem are filled with the approach that people from different professionals and specializations would take SCAMPER System : used to create ideas out of existing things; acronym for: o S = Substitute o C = Combine o A = Adapt o M = Modify o P = Put to another use o E = Eliminate o R = Reverse Concept Fan : encourages group members to get away from the detains and see the bigger picture; draw circle or flipchart and write the problem question in the middle, then possible solutions should be brainstormed and written on lines radiating out from the circle. Principles of negotiation : Separate the people from the problem.
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Focus on interests, not positions. Invent options for mutual gain. Seek objective criteria. Blake and Moutin best way to deal with conflict : Best/optimal way to deal with conflict is the 9,9 approach, also called collaboration . Here, the individuals attempt to be both person- and results-oriented. Conflicts are not ignored but people don’t go around with a chop on their shoulder Practical tips in 9,9 style of encouraging behaviors occur when : A team member avoids feelings or perceptions that imply the other person is wrong or needs to change A team member communicates a desire to work together to explore a problem or seek a solution Exhibits behavior that is spontaneous and destruction free Identifies with another team member’s problems, shares feelings, and accepts the team member’s reaction Treats other team members with respect and trust Investigates issues rather than taking sides on them Referent Power
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OLS 388 Exam 2 - Techniques used in Brainstorming Open and...

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