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Running head: COMPANY SELECTION AND PRODUCT ANALYSIS1Company Selection and Product AnalysisKathleen ShanahanCapella UniversityMBA-FP6012
Running head: COMPANY SELECTION AND PRODUCT ANALYSIS2AbstractThis research explores the marketing strategy for Airbnb, a company that operates an online marketplace to enable people to rent short-term lodging. This document explains Airbnb’sbusiness model, documents a SWOT (Strengths, Weaknesses, Opportunites, and Threats) Analysis, and outlines their marketing strategy as viewed from both an internal and external perspective. The research concludes that even though Airbnb is doing an excellent job of leadingthe industry, the industry has become a very competitive marketplace and Airbnb will need to continue to differentiate itself to stay on top.
Running head: COMPANY SELECTION AND PRODUCT ANALYSIS3IntroductionThis document contains the analysis of Airbnb’s business model, SWOT, and marketing strategy. Airbnb is doing an excellent job of marketing and advertising using content curation ona global scale. Furthermore, Airbnb is working with its community of hosts and travelers for continuous improvement. The market has multiple competitors, and Airbnb should continue to improve and differentiate its brand in the marketplace.Company AnalysisAirbnb is an online marketplace for the public to list and book accommodations around the world. Airbnb was founded in 2008 in San Francisco as an alternative to the traditional hoteling accommodations (Airbnb, n.d.). Airbnb offers a unique experience to visit and tour the world in more than 65,000 cities and 191 countries (Airbnb, n.d.).Airbnb’s mission statement is “to make people around the world feel like they could belong anywhere” (Gallagher, 2017). Airbnb wants to stand for something bigger than travel; “community and relationships and using technology for the purpose of bringing people together (Gallagher, 2017). Jonathan Mildenhall, Chief Marketing Officer (CMO) and former Coca-Cola employee, convinced the founders that the Airbnb’s mission statement should be expanded into Airbnb’s tagline, “Belong Anywhere” (Gallagher, 2017).Airbnb does not fall within the hoteling industry, nor is it government regulated by hoteling laws and regulations. Airbnb is strictly a marketplace to bring hosts and visitors together. Airbnb does not own a hotel or any living space; it is a website that allows homeowners to provide a space to potential renters, short-term or long-term. Some of Airbnb competitors are Vacation Rentals by Owner (VRBO) and Vacation Rentals; both belong to the HomeAway Family, a
Running head: COMPANY SELECTION AND PRODUCT ANALYSIS4company that has over 20 websites and boasts “the worlds' largest selection of vacation rentals” (HomeAway, n.d.).