SFSUSection 10DS 412Fall 2017- 1 - DS 412 Section 10 Operations ManagementSyllabus Instructor Dr. Leyla Ozsen Contact InfoOffice: BUS 307 Office Hours: W 8 am – 12 pm @ BUS 307 Email: [email protected](it may take 1-2 business days for a response) Course Web PageRequired Materials •Operations Management 12thEdition by William J. Stevenson (earlier editions are acceptable) •A calculator Course Objectives Students will develop a fundamental understanding of how production and service systems are designed and managed. A solid understanding of the course material will enable the students to apply the concepts not only to real life business situations but also in their everyday lives. STUDENT RESPONSIBILITIES & COURSE POLICIES 1.Website: Students can access most of the course material on , e.g., the syllabus, the course notes, quizzes, homework solutions, etc. Make sure to provide a valid e-mail address on “iLearn” – I will use it to send e-mail notices to the entire class. It is your responsibility to check your SFSU emails as well as information posted on iLearn.2.E-mail correspondence:If you would like to receive a response to your e-mail, always include your name and your section number. Observe grammatical rules while composing your e-mails. 3.Class Attendance & Participation: Students who do not attend the first lecture will be dropped by the instructor. Attendance will not be taken in the remainder of the semester. When you choose to attend the class, you are expected to be respectful and should be prepared to participate actively –e.g. answer questions, ask questions, perform calculations, join group activities, etc.