Ch10notes

Ch10notes - Ch. 10 notes: Understanding Work Teams Teams...

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Ch. 10 notes: Understanding Work Teams o Teams facilitate employee participation in operating decisions o They are an effective means for management to democratize their organizations and increase employee motivation o Work group: no need to engage in collective work that requires joint effort, individual responsibility + sharing of information Work team: individual efforts result in performance that is greater than the sum of the individual inputs Team effectiveness: Context: 1. Adequate resources: support from organization is important, materials needed are provided 2. Leadership and Structure 3. Climate of Trust: trust each other and leader; trust members to take risks; trust leader to commit to leader’s goals and decisions Performance Evaluation and Reward System: individual and group-based appraisals and incentives that reinforce team effort Team Composition 1. Abilities of Members: must match team ability to task; ability of team leader matters; technical expertise, problem-solving and decision-making
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This note was uploaded on 12/10/2008 for the course BUAD 304 taught by Professor Cummings during the Fall '07 term at USC.

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Ch10notes - Ch. 10 notes: Understanding Work Teams Teams...

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