tb chap 19 - 1. A method used to examine processes to...

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1. A method used to examine processes to eliminate, reduce, or replace non-value-added processes or functions is called: a. activity-based management. b. activity-based costing. c. attribute-based costing. d. business process reengineering. correct: d 2. To manage change, management first needs to: a. recognize the importance of organizational culture. b. educate all employees about change. c. generate useful reports. d. make specific arrangements as to when the old system will be off. correct: a 3. Strategic alliances can take the form of all of the following except: a. joint ventures. b. technology swaps. c. equity investments. d. customer-driven competition. correct: d 4. In the typical model for an Enterprise Resource Planning installation, the management of purchases of materials and inventory is described under: a. cost control. b. materials management. c. accounts payable. d. project management.
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tb chap 19 - 1. A method used to examine processes to...

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