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Chapter Fourteen: Pricing Concepts for Establishing ValuePrice:The overall sacrifice a consumer is willing to make—money, time, energy—to acquire a specific product or serviceTarget Return Pricing:Pricing strategies designed to produce a specific return on their investment, usually expressed as a percentage of salesPremium Pricing: A competitor-based pricing method by which the firm deliberately prices a product above the prices set for competing products to capture those consumers who always shop for the best or for whom price does not matterComparative Parity: firm's strategy of setting prices that are similar to those of major competitorsStatus Quo Pricing: A competitor-oriented strategy in which a firm changes prices only to meet those of competitionCustomer Orientation: A company objective based on the premise that the firm should measure itself primarily according to whether it meets its customers’ needsDemand Curve: Shows how many units of a product or service consumers will demand during a specific period at different pricesPrestige Products/Services:Those that consumers purchase for status rather than functionalityPrice Elasticity of Demand: Measures how changes in a price affect the quantity of the product demanded; specifically, the ratio of the percentage change in quantity demanded to the percentage change in priceElastic:Refers to a market for a product or service that is price sensitive; that is, relatively small changes in price will generate fairly large changes in the quantity demandedInelastic: Refers to a market for a product or service that is price insensitive; that is, relatively small changes in price will not generate large changes in the quantity demandedDynamic/Individualized Pricing: Refers to the process of charging different prices for goods or services based on the type of customer, time of the day, week, or even season, and level of demandIncome Effect: Refers to the change in the quantity of a product demanded by consumers due to a change in their incomeSubstitution Effect: Refers to consumers’ ability to substitute other products for the focal brand, thus increasing the price elasticity of demand for the focal brandCross-Price Elasticity: The percentage change in demand for product A that occurs in response to a percentage change in price of product BComplementary Products: Products whose demand curves are positively related, such that they rise or fall together; a percentage increase in demand for one results in a percentage increase in demand for the otherSubstitute Products: Products for which changes in demand are negatively related; that is, a percentage increase in the quantity demanded for product A results in a percentage decrease in the quantity demanded for product B.