Communication Ch 20 Quizletts.docx

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Search Create Log inSign up 29 terms taylor_burkhead Quiz 1 STUDY Flashcards Learn Spell
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Test PLAY Match Gravity Sort A nurse is assigned the care of a client who speaks only French. The nurse does not know the language. What action is appropriate for the nurse in this case? Request a professional interpreter During an annual performance review with an employee, the nurse manager does not maintain eye contact and seems concerned about the time and the next appointment. This use of communication is considered Nonverbal Before conducting a health assessment on a client, the nurse should first Introduce herself or himself to the client
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A nurse is caring for an elderly client. What strategy should the nurse include in order to facilitate effective communication? Use active listening during communication. A nurse is caring for a client with myasthenia gravis. The client is having difficulty forming words and his tone is nasal. Which of the following is an effective communication strategy for this client? Repeat what the client has said to verify the meaning. The nurse encourages a client to participate in the communication process by using an opening remark based on observations and assessment. Which approach would be most effective for the nurse to use to promote trust? Neutral The nurse has entered a patient's room after receiving morning report, rapidly assessed the patient's airway, breathing, and circulation and greeted the patient by saying "good morning." The patient has made no reciprocal response to the nurse. How should the nurse best respond to the patient's silence? The nurse should ask appropriate questions to understand the reasons for the patient's silence. Which example may illustrate a breach of confidentiality and security of patient information? The nurse provides information over the phone to the patient's family member who lives in a neighboring state. A student nurse is attempting to improve her communication skills. Which of the following is an appropriate therapeutic communication skill? the tone of the voice to avoid hidden messages.
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Which of the following factors is most important in the development of rapport between nurse and patient? trust When communicating with patients nurses need to be very careful in their approach. This is particularly true when communicating using Medical terminology A health care agency has been asked to compensate a client as per a lawsuit filed against it for not following the Health Insurance Portability and Accountability Act (HIPAA) regulations. Which of the following situations is a HIPAA violation? Not informing a client in writing of the purpose of sharing his or her personal details When assessing a patient's nonverbal communication, the nurse will assess which of the following as the most expressive part of the body?
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