Document1 RobynWillie.docx - Communication at Its Finest...

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Communication at Its Finest Scenario 1: Justin has every right to be frustrated that he had to stop numerous times to help Sarah. Although if he didn’t stop to help her then she would have made critical errors that would end up making the office look like they’re not training their workers to the best of their ability. Justin’s choice of communication was inappropriate. With him taking it to social media creates a bigger problem than what it needed to be. By going to social media, he is taking the chance of one of his bosses seeing the post. Justin is also putting his self at risk of being fired, because if Sarah sees the post it can lead to having a meeting with his bosses over the confrontation. Justin could have set up a meeting with his employers and Sarah to see what type of help she needed to ensure that she would remember their policies and procedures. Or he could have reached out to Sarah via email or text to resolve the issue personally.
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  • Summer '14
  • Margret Lathem

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