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Chapter 1.docx - MGCR 222 Introduction to Organizational...

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MGCR 222 – Introduction to Organizational Behaviour Chapter 1 – Putting People First Notes 1) Why study OB? Organizations are social structures created by individuals to support the collaborative pursuit of specific goals. o Organizations do not exist without people: more accurate to say people acting collectively; OB is the discipline that aims to explain human behaviour in organizations by examining the behaviour of individuals, groups and the organization as a whole; o Cause and effect relationships; o Factors that influence decision-making; o Various situations; Studying OB for 3 reasons: o Understand myself; Values and forces that influence attitudes, feelings and behaviour; Improve the interaction with other people; o Improve the interaction with other people; Providing suggestions on how to collaborate with them, work in teams and lead organizations; o Increase contribution to an organization and prepare equipping a role of leader and manager; Fulfilling the role of managers necessitate technical skills (expertise in a domain or field), relational skills (getting along with and motivate people) and conceptual skills (understand complex issues, underlying causes and solve problems with large implications); OB puts emphasis on the relational and conceptual skills; 2) Two approaches to OB: what is an effective decision? Conventional vs. Sustainable OB A decision is effective if it accomplishes a desired goal or outcome; But, what is an effective goal that an organization should strive to achieve? o Depends on the different approaches we consider: For some, maximizing profits and the value of the firm is the desired goal,
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