Communication skill worksheet.docx

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1 Running head: Communication skill worksheet Communication skill worksheet Name Institution affiliation Date
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2 Communication skill worksheet Communication skill worksheet 1. What do you need to do in order to actively listen? In order to actively listen one has to give the speaker undivided attention by maintaining good eye contact and always acknowledging the speakers points. In addition one has to use appropriate gestures and body language as well as providing feedback to the speaker whenever they ask a question. 2. When you reflect in active listening, list and explain three reflecting skills can you use? Reflecting skills one can use include repeating the words that have been said, paraphrasing and summation. Repetition offers a confirmation that the other party has gotten and understood what was said. Paraphrasing is putting the message in one’s own words to aid understanding and retention of content. Summation is for recapping the main points or ideas that the speaker has spoken.
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