BA 724 Case Study The New Food and Beverage Director .docx

BA 724 Case Study The New Food and Beverage Director .docx...

Info icon This preview shows pages 1–2. Sign up to view the full content.

Caroline Snow 09-08-17 BA 724: Managing Service Case Studies: Chapter 1: Page 17: “The New Food and Beverage Director” FACTS: Julie Simmons has just been hired as the food and beverage director of the Parkway Hotel, a 300-room, full service hotel with a main dining room seating 220 guests, several banquet/meeting rooms that can accommodate up to 24 guests, a 100-seat coffee shop, and a 400-seat banquet hall. In addition, the hotel also does outside catering and has a 60-seat cocktail lounge. She was previously the assistant food and beverage director of an independent hotel. This is the first time she has held the top position in food and beverage. She is poised, knowledgeable, organized, competent and epitomizes the image or a professional woman. As she drives into work on her first day, she begins to think of several things that she wanted to look into: An organizational chart Staffing levels Equipment maintenance schedules Health inspection reports/ self-inspection checklists
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern