PHYSICS
CST 110 Chapter 5 .pptx

CST 110 Chapter 5 .pptx - Chapter 5 Listening and...

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Chapter 5 Listening and Responding
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The Importance of Listening and Responding Skills Americans spend up to 90 percent of their day communicating with people. 55 percent of our communication is listening. 45 percent is responding 16 percent speaking 17 percent Reading 11 percent writing
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The Importance of Listening and Responding Skills Listening enhances our relationships with others: During a conversation, a good listener does not focus on what to say but listens and picks up on interests and themes of others;
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The Importance of Listening and Responding Skills Listening helps us collaborate with others: People who work in groups or teams need to have good listening skills. Those who verbally dominate group meetings are not usually held in high regard.
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The Importance of Listening and Responding Skills Listening links speaker and audience: Without effective listening skills messages are missing.
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