Week3CaseStudy.pptx - IT Investment at North American...

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IT Investment at North American Financial ISM-350 Wilmington University Mark Poulsen
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Project Goals Design a method of project categorization and prioritization The project must have detailed and all-inclusive governance of IT spending and delivery of benefits at all levels. Development of an IT planning process that is transparent and provides accountability for all types of IT spending This process must additionally create an cohesive and tactically aligned development portfolio.
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Key Issues Identified The business cannot understand the value IT brings with the current communication gap. Project selection towards the organization’s goals are missing. The IT budgeting process does not encompass all business units and cross functional requirements were not considered. Business case formats across departments do not provide data that justifies lack of consistency. Project approvals made by business units fail to address cross-unit synergies. New
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Action Plan Develop a Steering Committee that consists of both business and IT executives. It is the responsibility of the committee to: Ensure IT projects are aligned with business strategies Investigate IT governance Prioritize Projects Formalize the project approval process Research the benefits each project creates
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