Case solution .docx - Case study Managing the Virus Hunters...

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Case study : Managing the Virus Hunters Ans 1 : To keep professionals excited about the work, he could use conceptual skills to set long term strategic goals to tackle the ever increasing number of viruses. By applying human skills he can recruit the talented employees having related experience of this field and by communicating with the employees. Moreover, he could provide incentives to encourage innovation and use technical skills to give information that may help in building antivirus software. Ans 2 : The roles that Vincent would be playing are : A. Figurehead, Disseminator B. Resource Allocator C. Monitor,Leader Ans 3 : By visiting Symantec’s website I found that company’s mission is to stay ahead of tomorrow's threats and its vision is to become global leader in cyber security. They offer a number of services like endpoint protection, prevent data loss, Norton antivirus, website security, etc. Provides innovation in online purchase by secured seal and code signing certificates. The company supports it's employees by giving them rewards apart from basic income on improved performance, comprehensive health offerings, financial security and a hangout place. The organization also provides training, mentoring and flexible career path. Ans 4 : The other managers can learn from Vincent Weafer approach of working round the clock by having teams in different shifts and countries and by assigning separate tasks to each team. Although hard work, passion and dedication is necessary . Case study : Fast Forwarding Blockbuster Ans 1 : Blockbuster is the movies and video games rental company, while Mr.Keyes applies quantitative analysis, he can use principles of scientific management in the following way: Provide economic incentive to the workers of the store that has high sales volume and makes more profit than others. Hire those employees who have relevant knowledge, passion and experience about movies rental business. Set a standard that should be followed by each store or franchise. Division of labour for carrying out separate tasks such as IT professionals for handling their online movie rental website, technical person for adding new technology like Blu-ray DVD etc.
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Ans 2 : Yes, Mr.Keyes and other top managers need to understand organisational behaviour because if they show good gesture and attitude with their supervisors then in turn they would do the same with employees as moral values increase output. Ans 4 : By visiting the website of blockbuster, I have found that emphasise on constantly adding new movies, in all formats like Blu-ray, 3D, DVD etc. Apart from retail store, they have also introduced kiosks system through which people can buy conveniently with credit cards which are located in shopping malls and supermarkets.
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