1. management skills.pdf - Management Skills Management...

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Management Skills Copy Rights Emad Aly Kamel Page 1 Management Skills
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Management Skills Copy Rights Emad Aly Kamel Page 2 Management Skills Learning Outcomes 1. Define manager 2. Identify authority 3. Explain sources of manager’s authority 4. Analyze management 5. Examine efficient management 6. Evaluate effective management 7. Compare management theories 8. Appraise managerial roles 9. Revise managerial skills 10. Classify management functions 11. Describe empowerment in management 12. Identify delegation 13. Consider why delegation 14. Manage delegation steps 15. Justify why managers resist delegation 16. Classify why employees resist delegation 17. Recognize jobs not delegated 18. Manage time
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Management Skills Copy Rights Emad Aly Kamel Page 3 What is a manager? The person in formal position with formal authority Has the right to give orders to achieve goals May use coercion to direct people to achieve goals Oversea activities of people Achieve through people Skills to deal with people Mentor able to advise people Change agent able to facilitate change Coach able to train people Leader able to influence people What is authority? Right from position to give orders What are the sources of a manager’s authority? Line authority Right to give direct orders Orders must be obeyed Staff authority Right to give advice Advice may be obeyed Functional authority Right to give orders at certain times Orders should be obeyed for certain functions Responsibility Obligation to carry out duties Result of authority Accountability Explaining actions to superiors Result of responsibility Parity principle Authority and responsibility coincide Amount of authority equals amount of responsibility
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Management Skills Copy Rights Emad Aly Kamel Page 4 What is management? Science of achievement Logical Systematic Objective Art of achievement Intuition Experience Interpersonal skills What is efficient management? Do things right Apply rules No flexibility Cost effective What is effective management? Do right thing Achieve results Flexibility Right decisions
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Management Skills Copy Rights Emad Aly Kamel Page 5 What are management theories? Theory X Negative managerial view of people People avoid work People avoid responsibility People are not ambitious People are not creative People need close supervision Management is autocratic Management is threatening Low people oriented High task oriented Theory Y Positive managerial view of people People like work People are self-directed People solve problems People are motivated by good relations People need little supervision Management is supportive Management is participative High people oriented Low task oriented
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Management Skills Copy Rights Emad Aly Kamel Page 6 What are managerial roles?
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