3303 Unit VI Project.docx - Athena Walker Columbia Southern...

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Athena Walker Columbia Southern University EMS Operations & Personnel Management EMS 3303 Unit IV Project
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The benefits of developing a quality management program within the organization are endless. Organizational framework will enhance the ability of all employees and expand proficiency ensuring professionalism and valuable services are at the forefront. A quality management program will be the difference in having an organization that has set practices and standards that are above and beyond the public’s expectations. Or having an organization that is known for mediocre service. The culture of quality management must be a goal that everyone in the organization believes in. Even the most superior positions must make a commitment to harvesting a culture of quality. In order to achieve the desired culture of quality, the organization must establish a clear message about the value of quality for the organization by embracing training, clinical excellence and quality administration.
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