Ops Chap1.docx

Ops Chap1.docx - Operations and Supply Chain Processes 1...

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Operations and Supply Chain Processes 1 Planning Processes needed to operate an existing supply chain Firm must anticipate how demand will be met With available resources Develop a set of metrics to monitor the supply chain so that its efficient and delivers high quality 2 Sourcing Involves the selection of suppliers that will deliver the good and services needed to create the firms product Pricing, delivery and payment processes are needed together with metrics for monitoring and improving the relationships between the partners and the firm Include receiving shipments , verifying them , transferring them to manufacturing and authorising supplier payments 3 Making Where a major product is produced or a service is provided Metrics that measure speed, quality and worker productivity are used to monitor these processes 4 Delivering Also referred to as a logistics process Move products to warehouses and customers, coordinate and schedule the movement of good and info through the supply network, develop and operate a network of
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