Surname 1 Name Instructor Course Date BPM and Bizagi General Description of the Company Known within the industry as CPK, California Pizza Kitchen is an elegant, casual dining restaurant that specializes in pizza style tailored in California. The restaurant chain is headquartered in Playa Vista, LA, with menu nutrition comprising of Hand-Tossed California Club Pizza, Hand-Tossed Thai Chicken Pizza, and Hand-Tossed The Works Pizza. CPK currently uses a manual business process model that only outlines the events occurring when a customer orders pizza, sales representatives registers the order, the chef prepares and packs the pizza, and delivery is finally conducted. This process model fails to highlight the important ERP events needed in an automated system of sales and purchase operations in the fast food industry. AS is Process Description The company’s AS IS business process model begins with the customer ordering pizza, waitress or waiter registers the order, then the chef prepares pizza, bakes, and packs the order.
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- Spring '16