lesson 8 - Scenario A This situation is a conflict because...

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Scenario A This situation is a conflict because what the supervisor implied and what actually took place were two entirely different scenarios. Latent conflict involves the likelihood of a conflict occurring between a supervisor and department head. The perceived conflict emulates from the simple fact that the supervisor’s message was not communicated well and the head of the department arrives at the meeting with the idea that it is an open forum and will only involve my supervisor and I. The felt conflict is tied in with the emotional impact that thee message in the memo and what greeted me was very different. I came prepare to discuss and establish goals for my department not just have my supervisor present me with new annual goals as well as a timeline for reaching said goals. The manifest conflict stage would be manifested if after she dismisses everyone I share my own views as to how I interpreted the memo and complained as to the thought how it was supposed to be a discussion not just her setting goals and giving timelines. Conflict aftermath may be positive if the supervisor understands how the message got confusing but it may be unproductive if she sees it as criticism. The participants of the scenario are the supervisor and myself. I would opt for a compromise style, where she admits the
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This note was uploaded on 03/19/2008 for the course CAS 352 taught by Professor Huber,francesn during the Fall '06 term at Pennsylvania State University, University Park.

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lesson 8 - Scenario A This situation is a conflict because...

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