14 Tasks - Work Process A mechanism for controlling...

Info iconThis preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon
Work Process: A mechanism for controlling uncertainty Professor Samuel B. Bacharach, Professor William Sonnenstuhl
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Scientific Management Taylor is alive and well Work simplification Specialization Time and motion studies Piece pay rate Extrinsic rewards Internet sales (e.g. Amazon books) Workers still resist
Background image of page 2
Job Enlargement Basic idea is to design job so that it is intrinsically rewarding 1940s through the 1950s focused on enlarging the number of tasks worker does Horizontal loading of jobs because no increase in difficulty or responsibility Mixed success because simple jobs still not very challenging or rewarding
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Job Enrichment Give workers opportunity to grow by giving them more responsibility and control over their work. Vertical loading because workers have responsibilities that once belonged to supervisors. Intrinsic rewards
Background image of page 4
Strategies for job enrichment Allow workers to plan own work schedules Allow workers to decide how work
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 11/14/2007 for the course ILROB 171 taught by Professor Bacharach/sonnenstuh during the Spring '06 term at Cornell.

Page1 / 12

14 Tasks - Work Process A mechanism for controlling...

This preview shows document pages 1 - 6. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online