14 Tasks - Work Process A mechanism for controlling...

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Work Process: A mechanism for controlling uncertainty Professor Samuel B. Bacharach, Professor William Sonnenstuhl
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Scientific Management Taylor is alive and well Work simplification Specialization Time and motion studies Piece pay rate Extrinsic rewards Internet sales (e.g. Amazon books) Workers still resist
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Job Enlargement Basic idea is to design job so that it is intrinsically rewarding 1940s through the 1950s focused on enlarging the number of tasks worker does Horizontal loading of jobs because no increase in difficulty or responsibility Mixed success because simple jobs still not very challenging or rewarding
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Job Enrichment Give workers opportunity to grow by giving them more responsibility and control over their work. Vertical loading because workers have responsibilities that once belonged to supervisors. Intrinsic rewards
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Strategies for job enrichment Allow workers to plan own work schedules
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  • Spring '06
  • BACHARACH/SONNENSTUH
  • Sense Sense Sense, intrinsically rewarding work, Allow workers

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