21 Challenger_and_Columbia - Challenger and Columbia:...

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Challenger and Columbia: Failure to change Professor Samuel B. Bacharach, Professor William Sonnenstuhl
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Alignment reconsidered: NASA is a more complex organization than the Sandhogs Like Sandhogs it attempts to keep its control mechanisms in alignment Grid-group helps to highlight why aligning goals, structure, culture, and tasks is more difficult
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Grid-Group Assimilative Community: GM assembly plant Accommodative Community: NASA Creative Community: Law collective Conservative Community: Sandhogs
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NASA: Goals Multiple goals: Shuttles are operational vehicles to take payloads into space Shuttles are experimental vehicles to explore space
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NASA: Structure Hierarchy extends to the White House and Congress Management has authority to implement government directives Complex hierarchy made up of highly skilled and knowledgeable professionals Engineers Astronauts
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NASA: Culture Composed of multiple cultures with distinctive beliefs Command culture (e.g., bureaucratic
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This note was uploaded on 11/14/2007 for the course ILROB 171 taught by Professor Bacharach/sonnenstuh during the Spring '06 term at Cornell University (Engineering School).

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21 Challenger_and_Columbia - Challenger and Columbia:...

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