lecture_7 - Taylor: Or how many creative ways are there to...

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Taylor: Or how many creative ways are there to make a Big Mac?
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Principles of Scientific Management Human behavior can be made predictable Time and motion studies Need high level of control and predictability for efficiency Management ought to control what workers do
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Taylor: and his Stopwatch
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Control through technology Maximize division of labor Segmentation of all tasks into simple steps Measure all work in terms of time and motion Prescribe all tasks Pay individuals on piece rate Manage people not group
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Basic Principles of Taylor Principle of dissociation: Skills not dependent on workers. Separation of conception from execution: Managers conceive; workers execute Monopoly over knowledge: Managers have monopoly
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Problems with Taylorism Leaves out human factors Requires extensive training of workers Money is only motivation Cannot quantify everything American management has never valued input of workers
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How is Scientific Management or Taylorism relevant today?
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Taylorism and the Weberian bureaucracy assume a theory x approach to workers
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This note was uploaded on 11/14/2007 for the course ILROB 171 taught by Professor Bacharach/sonnenstuh during the Spring '06 term at Cornell University (Engineering School).

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lecture_7 - Taylor: Or how many creative ways are there to...

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