ADM-2337-Final-Review.pdf - ADM 2337 Final Review Chapter 1...

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ADM 2337 Final Review Chapter 1 Human Resource management:The process of managing human talent to achieve an organizations goals. Human Capital:The knowledge, skills, and capabilities of individuals with economic. Line Managers: Non-HR managers who are responsible for overseeing the work of other employees Competitive Challenges Top 7 1.Respond to changes in marketplace strategically (need to be effective at change management) Six Sigma:A set of principles and practices whose core ideas include understanding customer needs, doing things right, and striving for improvement. Reengineering: The fundamental rethinking and radical redesign of business process to achieve dramatic improvements in cost, quality, service and speed.Downsizing: Planned elimination of jobs.Outsourcing: Contracting out work that was formerly done by employeesChange management: Systematic way of bringing about and managing both organizational changes and changes on individual level.Reactive changes: Changes that occur when external forces have affected performancesProactive Changes: Changes that are initiated to take advantage of opportunities2.Competing, Recruiting, and Staffing globally Globalization: Trend to opening up foreign markets to international trade and investment3.Corporate social responsibility and sustainability goals Corporate social responsibility:The responsibility of the firm to act in the best interests of the people and communities affected by its activities 4.Advancing HRM with technology Collaborative Software:Software that allows workers to interface and share information with one another electronically. Knowledge workers:Workers whose responsibilities extend beyond physical execution of work to include planning, decision making, and problem solving. Human resources information systems:Computerized system that provides current and accurate data for purposes of control and decision making. 5.Containing costs while returning top talent and max productivity (furloughing, offshoring, employee leasing, PEO’s)Downsizing Furloughing:When an organization asks or requires employees to take time off for no pay or very little pay.Outsourcing Offshoring: The business practice of sending jobs to other countriesNearshoring: The Process of moving jobs closer to homeEmployee leasing: Leasing employees Productivity Enhancements is purely improving productivity through cost management
6.Responding to demographic and workforce diversity (Immigration, gender, age, demographic changes) Demographic changes Diversity/Immigration Challenge Age Distribution of Employees Gender Distribution of Workforce 7.Adopting to educational and cultural shifts affecting the workforce (education of workforce, employee rights, cultural voices) Education of the Workforce Cultural Changes Employee rights Concern for Privacy The changing nature of the job Chapter 2Human Resource planning:

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