org beh notes .docx - Ch 1 What is Organizational Behaviour...

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Ch. 1. What is Organizational Behaviour OB: field devoted to understanding, explaining, improving attitudes & behaviours of individuals/groups in org’s OB study : relationship between learning & performance HR study: best ways to structure training programs to promote employee learning (explores applications of OB) -Strategic Management: product choices and industry characteristics that affect profitability -Theories and concepts drawn from a variety of disciplines e.g. sociology (team characteristics, organizational structure), anthropology (organizational culture), economics (motivation, learning, decision making), social psychology (satisfaction, emotions, team processes), industrial/organizational psychology (job performance, characteristics) The Role of Management Theory: ob theories heavily influenced by popular management approaches of the day -Classical management scholars Frederick Taylor (Father of Scientific Management), and Max Weber (bureaucracy) emphasized specialization, coordination, efficiency -Classical approaches stressed importance of formal organization and its functioning Scientific Management: using scientific methods to design optimal & efficient processes & tasks (Frederick aimed to optimize performance of any task) Bureaucracy : organizational form, emphasizes control & coordination of members through… 1) Division of labour, high level of technical specialization 2) Strict chain of command 3) Formal rules and procedures 4) Decision making @ top (Weber looked at entire organization, not specific processes)
Productivity Problems @ Job level: design flaws, failure to implement specified processes, inadequate working conditions Productivity Problems @ Organizational level: deficient structural characteristics Human Relations Movement emerged as psychological attributes & social forces within groups had impt effect on behaviours… Hawthorne Studies revealed flaws in classical and were what HR was built off of Contemporary Management (present day): consequences of situational characteristics depend on individual characteristics & vice versa Two Primary Outcomes in Studies of OB (Individual Outcomes): job performance, organizational commitment … (manager’s goals) Factors That Affect Job Performance & Organizational Commitment 1. Individual Characteristics & Mechanisms Individual Characteristics: personality, cultural values, ability & relationship to performance, commitment Individual Mechanisms: job satisfaction, stress, motivation, trust/justice/ethics, learning & decision making, the ways employees gain knowledge & use it to make accurate judgments 2. Relational Mechanisms: how critical relationships shape satisfaction, stress, motivation, trust & learning -Communication, team characteristics & processes, power/influence/negotiation, leadership styles + beh 3. Organizational Mechanisms: individuals & groups function within an organizational context Organizational structure (how units within link and coordinate with other units) Organizational culture 4. The Value of an Integrative Model Why OB Matters

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