NClass12B-DBcommunicat.pdf

NClass12B-DBcommunicat.pdf - Dr Dan Baugher MGT 250 12B...

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1 Dr. Dan Baugher MGT. 250 Communication Channels, Mediums, and Perception 12B 1 Class 12 – 4/25 Baugher 2 Student Learning Objectives Try to acquire from this class & associated readings at least the following: 1. Ability to recognize formal communication channels in a chart. 2. Ability to recognize informal (grapevine) communication networks in a chart. 3. Understand pros and cons of communication mediums: oral, written, email. 4. Understand perception and its impact on communication. 5. Recognize various perceptual distortions.
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2 Baugher 3 Chart Showing Formal Organizational Communication Channels President Exec V.P. Marketing Exec V.P. Finance V.P. Sales V.P. Engineering Exec V.P. Production Chief IO V.P. Human Res. V.P. Security Upward Downward Lateral Note: While the chain of command rule does not like bypassing anyone in the chain, it tolerates downward formal communications to more than one level below as long as it is not an every day occurrence. V.P. Market Res. Formal follows the chain of command.
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