IPC Incompetence - I PC I ncompetence I PC Competence...

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Unformatted text preview: I PC I ncompetence I PC Competence Definitions • Competence o Consistently communication in an effective, appropriate, and ethical fashion • Effectiveness: o The ability to use communication to accomplish interpersonal goals • Appropriateness: o The degree to which communication matches situational, relational, relational, and cultural expectations regarding how people ‘should’ communicate o i.e.- student who went over to Ireland to study, came back hating the I rish • Ethics: o Communication decisions are driven by a set of standards regarding moral behavior • Some people use this to get more of what they want… o i.e.- Hitler, Stalin,… Schutz’s Theory of I nterpersonal Needs • Inclusion: o Need to feel worthy of attention & important o Feel like we are a part of something… (larger group) • Control: o Need to feel competent & capable of coping with life events o We want to have control over our environment o i.e.- helicopter parents (hover)- hover over college student, create harm because the student needs to learn on their own • Affection: o Need to feel worthy of love • In childhood, each of these needs above are either: o Resolved (met), or o Unresolved (not met) Resolved Needs • When needs are resolved, they are not major issues of concern or sources of communication incompetence in adult interactions and relationships o Inclusion is resolved by the caregiver making you feel you are worthy of attention o Control is resolved by parents teaching kids how to do things on their own o Affection is resolved by parents giving time, telling you they love you, and HUGS! Unresolved I nclusion Needs • Chronic feelings of: o Being ignored o Verbal abuse o Unimportance o Worthlessness o Manifests as Undersocial or Oversocial Undersocials • Systematically seek to maintain physical & emotional distance from others o People hate me o Screw people o Never get involved & isolate themselves Undersocial behaviors • Frowning, gaze of aversion, touch avoidance, large personal distance, greetings prefaced with interaction limiters, rapid exits, avoidance of interaction o Work at home Oversocial • Constantly seek out attention & interaction with others o Have to be center of attention • Engaging in behaviors designed to focus attention on themselves (exhibitionists) Oversocial behaviors • Hyper-personal disclosure, attention-getting ‘stunts,’ bragging, loud voice, dramatic gestures, intense reluctance to end interactions...
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This note was uploaded on 03/19/2008 for the course COM 225 taught by Professor Morrison during the Spring '08 term at Michigan State University.

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IPC Incompetence - I PC I ncompetence I PC Competence...

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