MGT333 Exam 1 Study Guide.docx

MGT333 Exam 1 Study Guide.docx - MGT333 Exam 1 Study Guide...

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MGT333 Exam 1 Study Guide CH1: The challenge of Human Resources Management 1. Discuss the seven competitive challenges to HRM Challenge 1: Responding Strategically to Changes in the Marketplace Human Resources Managers and Business Strategy Challenge 2: Competing, Recruiting, and Staffing Globally How Globalization Affects HRM Challenge 3: Setting and Achieving Corporate Social Responsibility and Sustainability Goals Challenge 4: Advancing HRM with Technology From Touch Labor to Knowledge Workers Influence of Technology on HRM Challenge 5: Containing Costs While Retaining Top Talent and Maximizing Productivity Managing Benefits Downsizing Furloughing Outsourcing Offshoring Employee Leasing Productivity Enhancements Challenge 6: Responding to the Demographic and Diversity Challenges of the Workforce Ethnic and Racial Diversity in the Workplace Age Distribution of the Workforce Gender Distribution of the Workforce Challenge 7: Adapting to Educational and Cultural Shifts Affecting the Workforce Cultural and Societal Changes Affecting the Workforce Employee Rights Privacy Concerns of Employees Changing Attitudes toward Work Balancing Work and Family 2. Describe how managers can more effectively build and manage capital managers must continue to develop superior knowledge, skills, and experience within their workforces and retain and promote top performers. Organizations have to find ways to better utilize the knowledge of their workers 3. What are knowledge workers? Knowledge workers are workers who are employed for their knowledge rather than their ability to do manual labor. Their job involves handling or using information 4. What do HR managers do? Responsibilities of Human Resources Managers Strategic advice
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Service Policy formulation and implementation Employee advocacy HRM is the process of managing human talent to achieve an organization's objective Staff the organization Design jobs and teams Develop skillful employees Identify approaches for improving their performance Reward employee success 5. What are the major demographic and cultural issues affecting HRM? Globalization Shrinking pool of entry level workers Rising health care costs for employees Outsourcing, offshoring, furloughing, and the use of temporary, contract and part time employees Strategies designed to leverage people’s differences Social security and retirement issues Continual skills, development and retraining CH3: EEO and HRM 1. What has influenced the growth of EEO legislation in the U.S.? the changing attitudes of society at large. published reporters highlighting the economic problems and injustices experienced by minority workers a growing body of disparate discrimination laws and regulations at different levels of government that legislators felt should be standardized 2. Discuss the major federal laws-what does each require? Are there expectations? How are they enforced?
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