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Running head: CASE STUDY 1 Unit IV Assignment Professionalism in the Workplace BBA 3361 Columbia Southern University Kesha Gilbert 27 June 2017
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CASE STUDY 2 Unit IV Assignment The best way to handle the scenario is head on. Dealing with company conflict is never easy. My first line of business would be to pull and review each employee’s personnel file. This would give me an initial outlook of each employee’s job performance thus far and background. Next, I would meet with everyone individually to introduce myself, explain my position, and overall direction for the company. I would address my overall concerns with their current job performance and address any disciplinary procedures that may need to be addressed. Next, communicate with them the company’s expectations, attendance policies, job responsibilities, and rules regarding harassment. At this time, I would introduce a letter of expectation each employee would need to sign as acknowledgment of our discussion. I will provide them the opportunity for feedback, discuss their goals, and concerns. I would end our meeting on a positive note thanking them for their time, appreciating them for their contribution to our mission and inform them on a mandatory team building meeting in the coming days.
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